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1. Our commitment to privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

2. Ordering

When you order, we need to know your name, address, phone number, email address and payment details. This allows us to process and fulfill your order. You have the option to withhold personal information that is not required for the order process.

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We collect information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services in order to fulfill your order and as an audit trail in the event of queries.

3. Registration and passwords

You may be able to register with our website for updates or for a user account.

If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.

4. Financial information

We collect and financial information to the extent required to complete your transactions.

Our website credit and debit card transactions are handled through our payment services provider, PayPal.

We will share information with PayPal only to the extent necessary for the purposes of processing payments.

We do not store your credit card or debit card information.

5. e-mail addresses

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We will not sell, lease or rent e-mail subscriber lists to third parties or send you unsolicited e-mail. There is no currently available technology that will totally prevent the sending and receiving of unsolicited e-mail. Using junk e-mail tools and being cautious about the sharing of your e-mail address while online will help reduce the amount of unsolicited e-mail you receive.

6. Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why.

Cookie Name Purpose More information

Shopping cart

n/a

These cookie enable you to shop securely on our site.

N/A

Google Analytics

_utma
_utmb
_utmc
_utmz

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at Google

You have the ability to accept or decline cookies.

Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of our sites and services that depend on cookies.

7. Third party websites

Where we have provided links to other websites. We are not responsible for the privacy policies or practices of these third party websites.

8. Analytics

We may use website analytics tools on our site to retrieve information from your browser, including the site you came from, the search engine(s) and the keywords you used to find our site, the pages you view within our site, your browser add-ons, and your browser's width and height.

9. Our commitment to data security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

10. Information sharing

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us using our site link.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us using our site link as soon as possible. We will take appropriate steps to confirm your identity and promptly correct any information found to be incorrect.

11. Data controller

The data controller is Carrick Thomson Ltd.

Our data protection registration number is ZA185694

12. How to contact us

Should you have other questions or concerns about these privacy policies, please contact us using our site link.